Privacy & Legal

HomeHomeJoin UsPrivacy & Legal

Documents

Permission to use Documents (such as white papers, press releases, and other publications) from this server (“Server”) is granted by our company provided that:

  1. the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear;
  2. use of such Documents from this Server is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media; and
  3. no modifications of any Documents are made.

 

Use for any unauthorized purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Privacy

The information we collect on our Site generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our Site may include your name, mailing address, phone number, e-mail address, employer, user I.D. number, login name and password. Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. The non-personally identifiable data we collect when you visit our Site may include the Uniform Resource Locator (“URL”) of the Web site that you came from before visiting our Site, which pages you visit on our Site, which URL you next go to, which browser you used to come to our Site, your Internet Protocol (“IP”) address, and any search terms entered on our Site.

Our main goals in collecting information are to provide customers with superior service and to provide all visitors a smooth, efficient, and personalized experience while using our Site.

We use Non-Personally Identifiable Information on an aggregated basis to analyze customer behavior to help us understand how visitors use our Site and to measure interest in the various pages. We use this information to improve the content of our Site and to make our Site easier to use.

We gather and use information in a number of ways, including the following:
Surfing: We collect certain Non-Personally Identifiable Information when you visit our Site. We collect this information to help run our Site more efficiently and to monitor the level of activity on our Site.

Help Desk Support: We may collect certain information when you request technical support. This information is necessary to identify your systems, understand the configuration of the products, diagnose your questions, and provide solutions.

Newsletters & Promotional E-mails: We collect Personally Identifiable Information when you ask to receive newsletters, promotional e-mails, and other information. We use this information to provide you with the information you request.

Contact Information: If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better service in the event you contact us again and so that we can follow-up on your request for information.

We do not sell, trade, or rent to others the Personally Identifiable Information we collect online.

We take care in ensuring that your information and preferences are accurate and complete. If you have registered online and wish to change your data, please contact us and we will update our files.

We are committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.

Parts of our Site contain links to third-party Web sites for your convenience and information. If you use these links, you will leave our Site. Please understand that we do not control the content and are not responsible for the privacy practices of other site. We suggest that you carefully review the privacy policies of each site you visit. This Online Privacy Statement does not cover the information practices of those Web sites linked to our Site.

If there are changes or additions to the terms of this Online Privacy Statement, we will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Online Privacy Statement, we will always use your Personally Identifiable Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.

Legal

REASONABLE EFFORT ARE UNDERTAKEN TO INCLUDE ACCURATE AND UP-TO-DATE INFORMATION ON THIS WEB SITE. NO WARRANTIES OR REPRESENTATIONS IS MADE AS TO ITS ACCURACY. NO LIABILITY OR RESPONSIBILITY IS ASSUMED FOR ANY TYPOGRAPHICAL OR OTHER ERRORS OR OMISSIONS IN THE CONTENT ON THIS SITE.

PRICE ALERT IS AN EMAIL NOTIFICATION SERVICE FROM UTILITYNET. THE INFORMATION CONTAINED WITHIN THE GENERATED EMAIL IS INTENDED SOLELY FOR THE ADDRESSEE. ACCESS TO THE PRICE ALERT EMAIL SERVICE BY ANYONE ELSE IS UNAUTHORIZED. THE INFORMATION CONTAINED THEREIN HAS BEEN COMPILED FROM DATA OBTAINED FROM AESO. WE DO NOT GUARANTEE THE ACCURACY, CURRENCY OR COMPLETENESS OF THE INFORMATION. WE ARE NOT LIABLE FOR ANY CLAIMS, EXPENSES, DAMAGES (INCLUDING DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES), LOSS OF PROFITS, OPPORTUNITIES OR INFORMATION ARISING FROM OR RELATED TO THE USE OF THE INFORMATION PROVIDED.

OUR COMPANY AND/OR ITS RESPECTIVE AGENTS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS, CHARTING, INFORMATION AND/OR SOFTWARE (COLLECTIVELY REFERRED TO AS CONTENT OR DATA) PUBLISHED ON THIS SERVER FOR ANY PURPOSE. ALL SUCH CONTENT AND/OR DATA IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND AND IS SUBJECT TO CHANGE WITHOUT NOTICE. THE ENTIRE RISK ARISING OUT OF THE USE OF THE CONTENT REMAINS WITH THE RECIPIENT. IN NO EVENT SHALL UTILITYnet BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION OR FAILURE TO PROVIDE SERVICES, OR PROVIDE INFORMATION AVAILABLE FROM THIS SERVER), EVEN IF UTILITYnet HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE TRADEMARKS REFERENCED HEREIN ARE TRADEMARKS AND/OR SERVICE MARKS OR REGISTERED TRADEMARKS AND/OR SERVICE MARKS OF OUR COMPANY.. ALL SAID MARKS ARE THE SOLE PROPERTY OF OUR COMPANY AND ARE PROTECTED BY CANADIAN TRADE MARK LAWS AND THROUGH THE GENERAL AGREEMENT ON TARIFFS & TRADE (GATT) BETWEEN CANADA AND THE UNITED STATES, THE MARKS ARE SIMILARLY PROTECTED IN THE UNITED STATES. THE MARKS MAY NOT BE COPIED OR IMITATED IN WHOLE OR IN PART OR RETRANSMITTED UNLESS EXPRESSLY PERMITTED IN WRITING. OTHER PRODUCT AND COMPANY NAMES MENTIONED HEREIN MAY BE TRADEMARKS AND/OR SERVICE MARKS OF THEIR RESPECTIVE OWNERS.

LINKED SITES ARE NOT UNDER THE CONTROL OF OUR COMPANY AND WE ARE NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE. LINKS ARE PROVIDED ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY OUR COMPANY OF THE SITE.