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Archives for November 2014

Floating Electricity Rates in Alberta Can Be Attractive

parkpower · 5 November 2014 · Leave a Comment Consumer Info, Electricity, Uncategorized

When it comes to choosing the rate to pay for your electricity in Alberta these days floating rates can be attractive.  They can be really attractive if you are a customer on the RRO (Regulated Rate Option) with EPCOR.

For October usage EPCOR customers living in the city Edmonton were paying 8.737 cents/kWh for their power.   FortisAlberta customers in the Edmonton Region were paying 8.493 cents/kWh for their power.  Park Power customers paying the Floating Rate will pay close to half that for their October usage.  Depending on when their meter gets read most customers on the Floating Rate will pay between 3 and 4 cents/kWh for their electricity usage.

Here is an example of the savings that could have been had for an average residential user of 1000 kWh/month.  For demonstration purposes let’s average out the floating rate at 4.0 cents/kWh.

RRO usage charges – 1000 kWh x $0.08493 =$84.93

Park Power charges – 1000 kWh x $0.040 = $40.00

That is a savings of close to $50 if the customer had chosen Park Power’s Floating Rate over EPCOR’s RRO rate.

So, floating rates for your power can be very attractive because the savings can be very pronounced for some months.  Although the electricity market is volatile and large price spikes have occurred in the past.  If you are willing to handle the ups and downs on your power bill you can certainly beat the RRO average price and maybe even the Fixed Rates.  The choice is up to you.

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Enmax Outsourcing Jobs to India

parkpower · 5 November 2014 · Leave a Comment Consumer Info, Electricity, Interesting

Enmax is outsourcing 38 jobs to a company based in India.  The jobs are related to billing and customer care operations.

Amanda Stephenson of the Calgary Herald reported on the story last week.  Why would a Calgary owned energy retailer choose to take jobs away from our province?  Who knows but it is not the first instance of the big utilities taking jobs out of the Alberta economy.

Silently, over the last few years a number of companies have moved utility related jobs out of Alberta.  Our province has lost hundreds of jobs: Direct Energy alone, as an example, had a couple hundred employees here in Alberta when they first entered Alberta’s energy market and purchased ATCO’s retail business. They entered into a 10 year contract with ATCO for billing and customer care, but slowly moved marketing, management and finally customer care and bill payment processing jobs out of the province.   When the 10 year contract finally ended they moved the last of the bill processing jobs offshore and contracted with HCL in India.  Over the last number of years ATCO iTek likewise moved their customer care jobs to Cebu in the Philippines and a month or so ago ATCO sold their IT (iTek) division to Wipro also located in India.  The trend started a number of years ago, when Just Energy purchased the competitive commercial retail customer list from EPCOR: they as well moved the jobs out of the province.

The loss of jobs at ENMAX is just another chapter in a continuing saga.

ENMAX:                  Technology support moved to India

EPCOR:                   Sold their competitive retail list to Just Energy

Just Energy:            Now has its call center is located in North Carolina

Direct Energy:         Billing was contracted to HCL of India

ATCO-iTek:              Recently sold to Wipro of India.

 

Park Power is proud to be Alberta based and 100% of the IT, billing, customer care services are managed here in the province.  We believe in this province and all of the potential it has.

 

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Park Power is an energy marketer for UtilityNET (Utility Network & Partners Inc.). Park Power operates under UtilityNET’s Electricity and Natural Gas Marketing Business License issued by Service Alberta, a Ministry of the Government of Alberta. You are free to purchase electricity and natural gas from the provider of your choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas or electricity from, you still receive natural gas and electricity via the distribution company in your service area. For a list of energy providers you may choose from, visit ucahelps.gov.ab.ca or call 310-4822 (toll-free in Alberta). Some offers, in whole or in part, may not be available in natural gas co-ops, municipally owned utilities, and some rural electrification associations. Copyright © 2025 Park Power Ltd.