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A Deregulated Electricity Market Is Rewarding Consumers

parkpower · 17 December 2014 · Leave a Comment Consumer Info, Electricity

In Alberta our electricity rates are proving that a deregulated electricity market is rewarding consumers that have chosen to get off the RRO (Regulated Rate Option) offered by the big utilities and Sign Up with an independent Energy Retailer like Park Power.

2014 prices will end up being the 3rd lowest prices paid for power since the birth of deregulation in 2001.  The Wholesale price of power for competitive retailers like Park Power has dropped 36% since last year from $80.18/MW to $50.02/MW.

Wholesales Power Prices in Alberta 2002-2014
Wholesales Power Prices in Alberta 2002-2014

How do low wholesale prices reward consumers?   Park Power customers on the Floating Rate right now with Park Power are paying 4-5¢/per kWh compared to the RRO during December that is in the 7.3¢/kWh  range.  That is close to a 30% difference in the rate paid for electricity.  Park Power has proven again, that we can outperform the big utilities and offer consumers lower energy prices.

While Park Power is passing the savings onto its consumers the big utilities are trying to cut costs by outsourcing to foreign countries.  Direct Energy has contracted their customer service with HCL in India.  ENMAX outsourced IT jobs to Tata Consulting Services in India and Atco iTek services are being provided by Wipro of India.   Will the strategy work?  Time will tell, but what it does mean if you think about it:  the utilities margins will most likely increase – jobs will be lost and consumers stuck on the RRO will most likely continue to pay more when compared to the lower prices being offered by Park Power.

Deregulation is working for consumers.  It could work for more consumers as well if they chose to get off of the government regulated RRO and sign up with an independent competitive retailer like Park Power.  When a consumer does this nothing changes to their electricity service and supply, what changes is the price they pay for it.  Why not take advantage of a retailer offering lower rates, with no exit fees and superior, Alberta based customer service.

Shop Local Save Money

 

Park Power Newsletter Dec 2014

parkpower · 8 December 2014 · Leave a Comment Consumer Info, Electricity

Park Power Newsletter

Keeping you in the loop about your local energy retailer

Recently Park Power celebrated our one year anniversary of offering a better choice for consumers to pay their power bill to.  It has been an exciting and challenging year but thanks to you, our wonderful customers, we have continued to grow and look forward to what the future holds for Park Power and our Community Partner program.

At Park Power we hope that it feels good to support a local company when you are paying your power bill.  In case you need some more reassurance that the local choice is the better one here is a comparison of us versus the big corporate players.Our current Residential Value and Small Business rate of 7.75 cents/kWh certainly offers some savings over the larger competitors.  Park Power’s Floating rate has recently been in the 4-5 cents/kWh range offering savings for those customers willing to weather the ups and downs of the electricity market.- EPCOR’s RRO rate it fluctuates up and down and the average rate since Aug 2011 is 8.93 cents/kWh.
– Direct Energy’s 3 year rate offering is currently 8.39 cents/kWh
– Enmax’s 5 year rate offering is 8.49 cents/kWh
– Just Energy’s current 4 year rate offering is 8.69 cents/kWhSome more things to note.

ENMAX, the City of Calgary owned utility, is currently running a full page ad in Edmonton offering customers “Free Electricity” for a year.  But, as you know nothing is ever for free, explained in detail in previous Blog post.  The consumer must sign up for both gas and electricity for five years at not-so-great rates, and is stuck with high exit fees if they leave early.

ENMAX has also been in the news for a couple of reasons.  They were recently in court on the charge of $375 Million in unpaid taxes.  Also, they recently made the decision to outsource jobs to India.

Also remember that none of these retailers share their profits with local charities but Park Power does.

From our consumer surveys we learned that you wanted to learn more about Park Power’s community initiatives.  One great way to stay up to date with what we are up to and how we are involved in our community is to Like us onFacebook or follow us on Twitter andInstagram.This past month Park Power was happy to support our Community Partner, the Festival Place Cultural Arts Foundation, for their 20th annual Black & White Fundraiser.  It was a great fundraising event for the Under the Big Top youth programming as well as scholarships for local youth performing artists.As always it is great to have customers like you supporting Park Power so that we are able to share 10% of our profits with our Community Partners.

Floating Electricity Rates in Alberta Can Be Attractive

parkpower · 5 November 2014 · Leave a Comment Consumer Info, Electricity, Uncategorized

When it comes to choosing the rate to pay for your electricity in Alberta these days floating rates can be attractive.  They can be really attractive if you are a customer on the RRO (Regulated Rate Option) with EPCOR.

For October usage EPCOR customers living in the city Edmonton were paying 8.737 cents/kWh for their power.   FortisAlberta customers in the Edmonton Region were paying 8.493 cents/kWh for their power.  Park Power customers paying the Floating Rate will pay close to half that for their October usage.  Depending on when their meter gets read most customers on the Floating Rate will pay between 3 and 4 cents/kWh for their electricity usage.

Here is an example of the savings that could have been had for an average residential user of 1000 kWh/month.  For demonstration purposes let’s average out the floating rate at 4.0 cents/kWh.

RRO usage charges – 1000 kWh x $0.08493 =$84.93

Park Power charges – 1000 kWh x $0.040 = $40.00

That is a savings of close to $50 if the customer had chosen Park Power’s Floating Rate over EPCOR’s RRO rate.

So, floating rates for your power can be very attractive because the savings can be very pronounced for some months.  Although the electricity market is volatile and large price spikes have occurred in the past.  If you are willing to handle the ups and downs on your power bill you can certainly beat the RRO average price and maybe even the Fixed Rates.  The choice is up to you.

Shop Local Save Money

 

Enmax Outsourcing Jobs to India

parkpower · 5 November 2014 · Leave a Comment Consumer Info, Electricity, Interesting

Enmax is outsourcing 38 jobs to a company based in India.  The jobs are related to billing and customer care operations.

Amanda Stephenson of the Calgary Herald reported on the story last week.  Why would a Calgary owned energy retailer choose to take jobs away from our province?  Who knows but it is not the first instance of the big utilities taking jobs out of the Alberta economy.

Silently, over the last few years a number of companies have moved utility related jobs out of Alberta.  Our province has lost hundreds of jobs: Direct Energy alone, as an example, had a couple hundred employees here in Alberta when they first entered Alberta’s energy market and purchased ATCO’s retail business. They entered into a 10 year contract with ATCO for billing and customer care, but slowly moved marketing, management and finally customer care and bill payment processing jobs out of the province.   When the 10 year contract finally ended they moved the last of the bill processing jobs offshore and contracted with HCL in India.  Over the last number of years ATCO iTek likewise moved their customer care jobs to Cebu in the Philippines and a month or so ago ATCO sold their IT (iTek) division to Wipro also located in India.  The trend started a number of years ago, when Just Energy purchased the competitive commercial retail customer list from EPCOR: they as well moved the jobs out of the province.

The loss of jobs at ENMAX is just another chapter in a continuing saga.

ENMAX:                  Technology support moved to India

EPCOR:                   Sold their competitive retail list to Just Energy

Just Energy:            Now has its call center is located in North Carolina

Direct Energy:         Billing was contracted to HCL of India

ATCO-iTek:              Recently sold to Wipro of India.

 

Park Power is proud to be Alberta based and 100% of the IT, billing, customer care services are managed here in the province.  We believe in this province and all of the potential it has.

 

Shop Local Save Money

Wholesale Power Prices from 2001-2014

parkpower · 21 October 2014 · Leave a Comment Consumer Info, Electricity, Interesting

This chart shows the historical annual averages of wholesale Alberta Power Prices from 2001-2014. As you can see the competitive, de-regulated electricity market is working at bringing lower prices to consumers. In particular prices for 2014 are beating the historical average.

What you should also see is the volatility that exists in the power market. If you are with EPCOR and paying the RRO Rate (8.493 cents/kWh for Oct 2014) or on a Floating Rate with a competitive retailer then you are exposed to that volatility.

If you would like protect you or your business from that exposure then you should sign up to one of Park Power’s Stable Rate Plans with rates as low as 7.50 cents/kWh.

Signing up with Park Power is easy and will allow you to:
– Guarantee a low rate for your power until the end of 2017
– Support a Local community minded business
– No Cancellation Penalties
– Lose the hassle of receiving paper bills in the mail.

Shop Local Save Money

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Park Power is an energy marketer for UtilityNET (Utility Network & Partners Inc.). Park Power operates under UtilityNET’s Electricity and Natural Gas Marketing Business License issued by Service Alberta, a Ministry of the Government of Alberta. You are free to purchase electricity and natural gas from the provider of your choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas or electricity from, you still receive natural gas and electricity via the distribution company in your service area. For a list of energy providers you may choose from, visit ucahelps.gov.ab.ca or call 310-4822 (toll-free in Alberta). Some offers, in whole or in part, may not be available in natural gas co-ops, municipally owned utilities, and some rural electrification associations. Copyright © 2026 Park Power Ltd.