How to Switch – Natural Gas
How to Switch Your Natural Gas to Park Power
Everything you might want to know about switching.
Does someone need to come to your place to set up the switch? How does it actually happen?
No set-up work is required at your place, so nobody will be coming over to interrupt your day. We take care of the switch off-site and behind the scenes—no appointments, no hassles. All you need to do is fill out our Sign Up form.
Will your natural gas service get interrupted when you switch?
No. Your service will not be interrupted. Your natural gas will flow as usual.
Will you have to pay any set-up fees?
No.
Are you moving? Planning to sign up with Park Power for your new place?
If so, be sure to contact your old provider and cancel service at your old place. If you don’t, you’ll keep being billed until someone else starts service there. Got that done? Great job! Skip on down to our Natural Gas Sign Up Checklist.
Not moving? Here’s how to say goodbye to your current provider
Guess what: in a lot of cases, you don’t even have to say goodbye. We do it for you.
- Direct Energy Regulated Services (DERS)*
You don’t need to get in touch with them. We handle the switch for you after you sign up with us.
- AltaGas Utilities
No need for you to contact them. We take care of the switch for you after you sign up with us.
- Other natural gas providers
If you’re with a different provider, you don’t need to notify them. We take care of the switch for you after you sign up with us. But we encourage you to check your agreement with them and ensure you won’t be charged any exit fees or cancellation penalties when you switch.
* Direct Energy Regulated Services (DERS) is different from Direct Energy. DERS offers rates that are regulated by the Alberta Utilities Commission, while Direct Energy offers unregulated, competitive rates like we do. If you’re on a rate with Direct Energy, we encourage you to check your agreement and ensure you won’t be charged any exit fees or cancellation penalties when you switch.
Natural Gas Sign Up Checklist
- Pick a rate.
Look through our natural gas rates and choose what works best for you.
- Decide when you want to start service with Park Power
Please sign up at least 7 days before the date you want to start service with us. On our Sign Up form, your start date is called Requested Service Date.
If you need to get enrolled sooner than 7 days, we can do it. Contact our Customer Support team at 780-640-2128 or customercare@parkpower.ca to make the enrolment happen sooner.
- Find your site ID or meter number… Or skip this one.
Our Sign Up form will ask you to provide one of these. They’re on your bill. But if you can’t find one, that’s okay. We’ll find it for you, and you can skip this part of the form.
- Prepare a void cheque or debit form for pre-authorized bank payments.
Our payment method is pre-authorized bank withdrawal, so we’ll need your banking details to seal the deal. You can upload a void cheque or pre-authorized debit form at the end of our online Sign Up form, or you can send it to us later.
- Head over to the Sign Up form and get it done!
