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Uncategorized

Why Is My Power Bill So High?

parkpower · 5 October 2015 · Leave a Comment Consumer Info, Electricity, Interesting, Uncategorized

You may ask “Why is my power bill so high?”  Here at Park Power we want to explain how the structure of the Alberta utilities market affects your power bill and what you can do to reduce your costs.

In very simple terms consumers can lower their power bill in two ways, Use Less or Pay Less.

To use less consumers can lower their power bill by reducing their usage and increasing their efficiency. This will lower the amount of energy that a consumer gets billed for, both delivery (cost of distribution) and usage (cost of energy).

To pay less consumers can choose to pay a lower rate (¢/kWh) to their retailer for the cost of the energy they are using. Unfortunately, in Alberta consumers do not get to choose the rates for the cost of distribution.  Our existing transmission and distribution in Alberta is regulated by the Alberta Utilities Commission(AUC) under a cost-of-service model where consumers pay for the full costs of operating the system plus a reasonable return, and transmission owners are guaranteed these costs and a return on their investment.

The reality is that while companies in the de-regulated sectors of the market (generation & retailing) have brought the cost of electricity for the consumers down, it is the government regulated sectors of the market (transmission and distribution) that have consistently increased the cost of delivering the electricity to the consumers.  So if you hear politicians fear mongering about how deregulation is bad for consumers, read the following information and then inform your Member of the Legislative Assembly about what is really costing consumers of the Alberta Utilities market.

The Positive News: The cost of energy is at an all-time low(March, April, September 2015 were the 3 lowest months in history of deregulation). Under deregulation (and the competitive market structure), consumers are paying less today than they were in 2000.  There is no need to change existing policies and disrupt the competitive market, it is working and consumers are benefiting.  The only cost on the consumers utility bill that has actually gone down is the portion that was deregulated: the cost of energy.

The Problem: The cost of distribution has increased by 100% over the last 10 years.  Some consumers today are paying as much as 3 to 4 times for the regulated wires distribution fees compared to the cost of energy they consume.  (Remember this is the regulated part of the equation – and has absolutely NOTHING to do with deregulating the retail end of Alberta’s energy industry.)  Consumers in ATCO Territory are paying twice as much for distribution fees compared to rural consumers in the FortisAlberta Zone and over 300% more for the distribution services compared to a residential consumer in the city of Edmonton.

Delivery Charges and Rate Riders are complex, convoluted and difficult to understand but if you distill the rates down to what an average residential consumer has actually paid it is easy to see the problem.

Cost of Services in ¢/kWh

Franchise Wire Territory                                                                   2005                                  2010                                 2015                                                                Change

ATCO Territory                                                                                    7.5                                       10.6                                 15.9                                                                    112%

Fortis Territory                                                                                    4.0                                         6.1                                    8.3                                                                   108%

City of Calgary                                                                                      2.8                                         3.8                                   5.7                                                                    104%

City of Edmonton                                                                                3.0                                         4.0                                   4.7                                                                      5.7%

 

So if you want to pay less for the cost of your energy Sign Up with Park Power.

We offer both Fixed or Floating Rates that are lower than the large, traditional energy retailers.

Our Alberta based customer service is superior than the outsourced customer care centres of the other retailers. Even with our Fixed Rates, you will never be locked in and can cancel for free at anytime. Plus 10% of Park Power’s profits from your bill will be donated to the Community Partner of your choice. Try us out to Pay Less.

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Better Business Bureau Accreditation for Park Power

parkpower · 23 September 2015 · 1 Comment Consumer Info, Electricity, Interesting, Uncategorized

Park Power has recently gained accreditation with the Better Business Bureau (BBB) of Central and Northern Alberta.

This means BBB has determined that our business meets accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.  The BBB Standards maintain that Park Power shall:

Build Trust – Establish and maintain a positive track record in the marketplace.

Advertise Honestly – Adhere to established standards of advertising and selling.

Tell The Truth – Honestly represent products and services, including clear and adequate disclosures of all material terms.

Be Transparent – Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.

Honor Promises – Abide by all written agreements and verbal representations.

Be Responsive – Address marketplace disputes quickly, professionally, and in good faith.

Safeguard Privacy – Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.

Embody Integrity – Approach all business dealings, marketplace transactions and commitments with integrity.

Now these are principles that we have always aimed towards in our business but it’s still nice to be recognized as a positive presence in the community. Considering that our big foreign competitor Direct Energy has a C- Rating and Ontario Based Just Energy has an F Rating we are feeling confident that we are a better choice for consumers.

Now hopefully more consumers will get informed about their choices in the utility markets and choose Park Power, a locally based energy retailer that offers better rates, superior customer service, and shares its profits with local charities.

Shop Local Save Money.

 

 

Choose Light from ENMAX Energy, is a light bulb really worth it?

parkpower · 28 August 2015 · Leave a Comment Consumer Info, Electricity, Interesting, Uncategorized

ENMAX is currently trying to win over consumers with its Choose Light campaign that rewards consumers with higher rates on electricity and natural gas…and some light bulbs.

You may have seen their advertisements on billboards around town and with large print advertisements (translation – large advertisements = large overhead) hoping to wow you into signing up for a 3 year Fixed Electricity and Natural Gas agreement.  All with asterisks informing you that you will be charged a $228.38 cost recovery fee per device for early cancellations of the agreement. So, if need or want to cancel for a reason you are forced to buy their fancy light bulbs.

With ENMAX is really trying to lock consumers into their services with some fancy light bulbs, I thought I would give consumers a breakdown of whether those fancy light bulbs are worth it.

So when a consumer signs up for a Choose Light plan what are they really getting themselves into?  Here is a breakdown.

A customer must sign up for a 3 year agreement for both electricity and natural gas with electricity at a fixed rate of 6.79¢/kWh and natural gas at a fixed rate of $4.99/GJ with administration fees of $7.10 per site per month.  For demonstration purposes we will say and average residential consumer uses 1000 kWh of electricity and 10 GJ of natural gas per month (which is very close to the Alberta averages).

1000 kWh x $0.0679 = $67.90

$7.10 admin fee

Monthly Enmax electricity usage charges  of $75.00

10 GJ x $4.99 = $49.90

$7.10 admin fee

Monthly Enmax natural gas usage charges of $57.00

Combined total Enmax electricity and natural gas usage charges over a 3 year term $1584.00.

Comparitively Park Power is a smaller enterprise than ENMAX  and we compete by running our business with efficiency in mind.  We maintain a low overhead and use efficient business practices and processes.  Instead of rewarding our customers with some fancy lightbulbs, we offer them lower rates, superior customer service, ease of use, and the good feeling that our profits are shared with awesome local charities.

What could the same 3 years cost a customer who signed up with us?  Keep in mind we would not encourage choosing a Fixed rate for natural gas since supply is high and market prices have been and should continue to remain low.  The average Floating rate for gas is around $3.50/GJ (30% cheaper than the Fixed offering from ENMAX) Here is a breakdown.

1000 kWh x $0.0580 = $58.00

$6.50 admin fee

Monthly Park Power electricity usage charges of $64.50

10 GJ x $3.50 = $35.00

$4.50 admin fee

Monthly Park Power natural gas charges of $39.50

Combined total Park Power electricity and natural gas usage charges over a 3 year term $1248.00

A savings of $336.00 

Delivery, Transmission and Local Access Fees will remain the same regardless of which retailer a consumer chooses.

So if you really want some fancy light bulbs in your home you can purchase them with the money you can save by choosing Park Power.

Shop Local Save Money

 

TransAlta Power Price Manipulation & Alberta Consumers.

parkpower · 6 August 2015 · Leave a Comment Consumer Info, Electricity, Interesting, Uncategorized

The editorial cartoon published Wednesday July 29, 2015  was somewhat disingenuous and misleading.  Residential and small business consumers buying electricity, based on “guaranteed energy rates” provided by competitive retailers like Park Power, are totally shielded from impact as presented in the MSA report of TransAlta with-holding generation with the intent of artificially pumping up the Power Pool wholesale market price of energy.

 

The situation of TransAlta attempting to manipulate the wholesale market happened a few years ago: Nov 19, 23, and Dec 13-16th of 2010 plus Feb 16th 2011.  It is true that some market participants were negatively impacted by spiking Power Pool Prices: BUT NOT those customers who had signed a fixed rate contract.  They were protected.

 

Here are some interesting numbers to put the history of Power Pool Prices into perspective.

 

In the wholesale market the price of electricity changes every hour and during some hours (based on supply and demand) it spikes, but what goes up always comes down.  The average wholesale price over the last 15 years is $64.60 / MW (this is the average of over 125,000 hours of prices posted by AESO).  What does the market look like today?  The numbers are in for July: $23.61/MW.  AESO’s wholesale price last month was 64% below the industry 15 year average.

 

What can you assume from these numbers?  Deregulation is  working for the benefit of consumers.  Since 2001 there have been 5 months where wholesale prices charged by generators have been below $25/MW (3 of which occurred this year).  How does this translate to what consumers are paying?  Those who are buying electricity indexed to the floating rate actually paid approximately 3.5 ¢/kWh this July.  Wholesale prices in July were the 4th lowest month since the birth of deregulation.

Historical Low Pool Prices

 

The Power Pool 12 month rolling trend (to July 2015) is currently running at $36.80 / MW.  This is approaching the lowest prices in Alberta which were posted in 2002 with the pool prices at $36.41.  Over the last 3 years as new generation units have come online – energy prices have been in free fall.

Pool Price 2001-15

One can approach their electricity rates just like they would approach bank interest rates.  When rates fall and if you think that they are near the bottom, it is a great time to lock in.  The average power pool price over the last 12 months are nearing record lows so locking into a fixed rate now is good advice.  As an example, for the senior pictured in the cartoon; the Guaranteed Fixed Rate offered by Park Power to seniors is 6.30 ¢/kWh guaranteed to December 2017.

Again, don’t believe all the negative hype about the utilities industry.  Some of us are actually working for the consumer and saving them time and money while offering options to protect themselves against drastic price changes in the market.

 

Shop Local Save Money

Park Power Representing at Capital Ideas 41

parkpower · 21 July 2015 · Leave a Comment Community Building, Consumer Info, Interesting, Uncategorized

On Wednesday July 15th I had the privilege of representing Park Power at Capital Ideas 41 “Doing Good in the Neighbourhood”.  Capital Ideas is about business owners helping business owners by sharing what they know in the Edmonton Journal Business section and at live events.  At this particular event I was speaking about why making positive contributions to our community is part of Park Power’s business plan.

Our Community Partner Program is something I am very proud of.  In an industry with small profit margins, the fact that we will share 10% of our profits from your power bill with awesome local charities may not seem like a competitive advantage but I believe that it is.  Park Power positions ourselves as a local independent energy retailer offering a better choice to consumers for their energy needs.  We are not a foreign conglomerate who sends pushy sales associates door to door only concerned with closing the deal.  We are concerned about what is happening in our community and aim for Park Power to be a positive entity in our community.

Check out the recap of Capital Ideas 41 below and then ask yourself if your energy retailer invests in your community like Park Power does.

Shop Local Save Money

 

 

 

 

 

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Park Power is an energy marketer for UtilityNET (Utility Network & Partners Inc.). Park Power operates under UtilityNET’s Electricity and Natural Gas Marketing Business License issued by Service Alberta, a Ministry of the Government of Alberta. You are free to purchase electricity and natural gas from the provider of your choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas or electricity from, you still receive natural gas and electricity via the distribution company in your service area. For a list of energy providers you may choose from, visit ucahelps.gov.ab.ca or call 310-4822 (toll-free in Alberta). Some offers, in whole or in part, may not be available in natural gas co-ops, municipally owned utilities, and some rural electrification associations. Copyright © 2025 Park Power Ltd.