Better Business Bureau Accreditation for Park Power

Park Power has recently gained accreditation with the Better Business Bureau (BBB) of Central and Northern Alberta.

This means BBB has determined that our business meets accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.  The BBB Standards maintain that Park Power shall:

Build Trust – Establish and maintain a positive track record in the marketplace.

Advertise Honestly – Adhere to established standards of advertising and selling.

Tell The Truth – Honestly represent products and services, including clear and adequate disclosures of all material terms.

Be Transparent – Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.

Honor Promises – Abide by all written agreements and verbal representations.

Be Responsive – Address marketplace disputes quickly, professionally, and in good faith.

Safeguard Privacy – Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.

Embody Integrity – Approach all business dealings, marketplace transactions and commitments with integrity.

Now these are principles that we have always aimed towards in our business but it’s still nice to be recognized as a positive presence in the community. Considering that our big foreign competitor Direct Energy has a C- Rating and Ontario Based Just Energy has an F Rating we are feeling confident that we are a better choice for consumers.

Now hopefully more consumers will get informed about their choices in the utility markets and choose Park Power, a locally based energy retailer that offers better rates, superior customer service, and shares its profits with local charities.

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